Important points to note Flight Amendment ,Cancellation & refund policy3 Hotel Reservation Amendment ,Cancellation & Refund policy
Flight Amendment and Cancellation policy

You can cancel domestic flight bookings For cancellation, HHPL will charge Rs. 250 per person per segment as standard cancellation charges., over and above the airline’s own cancellation charge will apply. While for international flight bookings a standard fee of Rs 450 per person would be charged, over and above the airline’s own cancellation charge.

Please refer to airline specific amendment and cancellation policy while using HHPL Services. In a few cases, the airlines requires the customer to directly get in touch with them. In such cases, you may be required to directly contact the nearest airline office (of the concerned airline) to get your reservation cancelled.


How do I cancel my Flight ticket?
At the time of cancellation you need to send us the signed copy of the ticket along with an email stating the reason & consent for cancellation F-138,1st Floor ,Main Market Rajouri Garden ,New Delhi -110027

Will I be able to avail the offer again?
No,Once the ticket is cancelled the offer would be lapsed & you would not be able to re-use the voucher

How do I get a refund after canceling my Flight ticket?
After the above mentioned cancellation process  is done the ticket stands cancelled & the refund shall be processed within 45 days from the date of receipt.


What are the Flight cancellation/amendment charges?

Cancellation and/or amendment of airline tickets are subject to fees/charges/levies/payments as may be levied/payable to the relevant online portal ( etc.)in accordance with such relevant airline/carrier cancellation/refund policy.  Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline/Online portal  shall be to your account.

The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge and HHPL assumes no liability whatsoever in this regard.  Complete onus of this is on the customer.  

Note: Unless expressly stated otherwise, it is mandatory to contact HHPL for refunds and the airline will not refund your tickets booked through HHPL directly without our consent.
© 2011 Heritage Holidays PVT. LTD.